More than four decades after its launch in 1970s, MANMAN marks a milestone at the end of this month. On June 30, 2020, the app's vendor will terminate all remaining support contracts. Other will be available on a time and materials basis, either.
In a world where legacy datacenters continue to contribute thrive, losing support is not a crushing blow. MPE/iX and OpenVMS are the two environments where MANMAN dug in. Tim Peer at Envy Systems supplies good independent support for MANMAN on OpenVMS. Terry Floyd at The Support Group, along with his son David, bolsters HP 3000 MANMAN users. Terri Glendon Lanza of ASK Terri is another good resource for MANMAN on MPE. By all accounts, support from the MANMAN lab is minimal today.
When June 30 arrives, Infor will end its journey with MANMAN. The application has had at least five vendors own it. Created by ASK Computer Solutions in 1977, the suite moved item data from untold billions of products and materials across many midrange systems.
Infor has thrown in its official towel. "Finally, upgrading MANMAN to newer hardware would require a complete rewrite of the MANMAN software," an Infor release stated in 2018. "Unfortunately, after analysis, that is not an economically viable option."
One interesting element of the support shutdown is how Infor wants customers to consider sticking with the vendor. Infor has a cloud ERP solution. CloudSuite Industrial would be a good alternative, according to the marketing department at Infor.
"If your organization has not considered cloud, now is the time to start," Infor's end of support notice suggests. "We plan to offer an attractive and affordable program for MANMAN customers that want to move to one of our cloud products. For example, we recommend that you explore Infor CloudSuite Industrial."
Infor goes on to tell its customers that legacy computing is the problem. "MANMAN is based on legacy technology using hardware platforms that are no longer supported by their vendors," Infor's notice states. "As such, Infor believes there is a real risk in using the MANMAN software to manage your enterprise."
Yes, it's always the risk that a vendor is watchful about, especially when it cancels an enterprise-grade product. Minimizing risk can maximize a vendor's opportunity to replace an app that continues to work
MANMAN is supported by knowledge and code from the CAMUS user group at camus.org. Infor's internal requirements are getting in the way of continued support. Make no mistake: the HP 3000s without vendor support from HP have been that way since 2011. All through those last nine years, Infor has collected support revenue from MPE/iX customers.
Everything grows old, sometimes too old to turn a profit. CAMUS has resources to help MANMAN feel younger.