Last week we reported on a culture shift at Hewlett-Packard, relaying a story that the company had a confidential memo in the wild about dress codes. Dress up, it encouraged its Enterprise Group workers. The developers and engineers were a little too comfortable in the presence of clients.
The story became an Internet meme so quickly that HP scrambled to sweep the news away. Alan May (above), the HR director of the complete entity now known as Hewlett-Packard Corporation, even made a dandy video of three minutes full of humor, telling the world that HP workers are grownups and professionals. They decide how to dress themselves.
Running with that latest news, a few veterans of the 3000 community decided the story was just made up by The Register, which uncorked the original report based on a confidential memo they'd acquired. El Reg, as the website likes to call itself, must have been lying or worse.
Not so much, even though that HP video is charming. The Register took note of May's comedy, saying "Fun HP video, but none of this changes anything... except one thing: a webpage in the "HP Technology at Work" section of HP.com, dated August 2013, titled "Being smart about casual" and listing do's and don'ts for workplace attire – such as no short skirts or sandals or ripped jeans, and so on. HP still has a link to the article." HP fixed up that link so it now goes to May's fun video.
These are interesting times for Hewlett-Packard, a company that this week shared its Oct. 31 split-up details with support customers. It's not clear if May will be in the Hewlett-Packard Enterprise, or with HP Inc. come November 1. For the sake of the Enterprise customers who were former 3000 sites, we hope he stays in the HP segment serving business computing. His hat calls attention to the picture of Bill and Dave on the cubicle behind him. The founders managed a company with an obvious dress code. White shirt, tie, or a nice top and skirt.
The founding 3000 engineers knew that you only get one chance to make a first impression -- the fits-and-starts launch of the 3000 notwithstanding. It took awhile, but eventually what ran on the HP 3000 inside HP became the focus of customer visits, the same kind of visits that sparked that dress code advice that HP seems to have put under its corporate carpet.
As the HP 3000 became a stronger and stronger processor, Cort Van Rensselaer had the vision to see that developing manufacturing systems on this platform would have several advantages to the company. It would give us a showplace for customers to see our computers in action. [The 3000 census at HP circa 1996 is below, in a slide made for customers.]
Allan Imamoto made the leap of faith and with his team worked out a way to process Heart on the HP 3000. All these conversions turned out to be a very good thing for the company. During my years with Heart and Corporate Networking Services HP was expanding from the manufacture and sale of engineering products into the business computer market. John Young, the CEO of HP said, "It was hard work; believe me, just getting customers." We were selling to people we had never sold to and at the highest levels in their corporations where we had seldom made contacts before. John said, "IBM owned every company outside of the lab or the factory floor."
The solution to breaking into new companies turned out to be bringing high level executives to Palo Alto to attend HP management seminars where they were introduced to our actual information systems processes. It seems like I was making a presentation, along with many of my fellow IT workers, weekly. These presentations had the credibility of hearing from someone who had actually done the things the customers wanted to do. Heart, Comsys, Manufacturing and Accounting systems were all very impressive to our visitors.