Jack Connor, a volunteer for OpenMPE and a support expert at Abtech, has written software which can throw a lifeline to a stranded 3000. The software, which is offered through Conner's independent company InfoWorks, provides access to the HPSUSAN naming for fresh CPU boards on 3000s.
Connor is not selling a permanent alternative to calling the HP support team to get a fresh CPU up and running with your existing HPSUSAN number. (Your existing third party apps and tools will insist on the old HPSUSAN, unless you get a fresh code from the software vendor. In some cases that's not possible, because the vendor's gone out of business.)
The software is called NoWait/iX. Connor says the name describes the tool's intention -- eliminating the wait for the HP technician to arrive, on a rush-charge time and materials call, to transfer your old HPSUSAN to the new CPU board.
Connor expected the product to be wrapped up and ready by the start of this month.
InfoWorks’ NoWait/iX (no wait for HPCE to come on site to update a system board replacement), is ready to go. It is recommended that it be installed prior to a system board failure, so that when the system is rebooted the CPUNAME, SUSAN, and USERLIMIT for the old system board are already pre-loaded into NoWait/iX. However, it can also be installed after the fact -- but downloading, installation, and configuration will add additional downtime.
HP will neither embrace nor condemn it other similar tools. NoWait/iX offers an advantage in that it is not tied to any one support organization and is available to the entire HP 3000 installed base.
Since he's a volunteer and the new chairman for OpenMPE, Connor will donate 10 percent of the sales of NoWait/iX to the group, if a referral comes through OpenMPE. You can contact Connor about purchasing the software at [email protected].