Encompass is setting up a Webcast for 1 PM EDT tomorrow which promises a "sneak peek" at training in ITIL offered by ITPreneurs at the upcoming HP Technology Forum. ITIL stands for Information Technology Infrastructure Library, a tool which HP has helped build in its latest version.
You can sign up for the Webcast at a Go To Meeting page that links you to the Encompass site.
ITIL version 3 has become an important standard for companies of a certain size (larger than midrange, for the most part) and companies who are using HP as their main systems and software supplier. As we explained last summer after the Technology Forum, these are practices and solutions for the customer headed for HP-UX and Windows. The practices can be followed with MPE/iX systems, with some tweaks. But HP's solutions are strictly for the non-3000 environments.
Hewlett-Packard delivers the services and software solutions to attain compliance in ITIL. Auditors and shareholders and C-Level executives see ITIL as one solution to make IT a vital part of a company's growth plans.
The Encompass sneak peek is offered by ITPreneurs, a Rotterdam-based company with a US office. The firm specializes in training for such operational practices as ITIL.
Abbey L. Wiltse of ITpreneurs will present the Webcast of her HP Technology Forum & Expo 2008 full-day pre-conference seminar, "Discover the Best Practices of ITIL v3."
This webcast will provide a brief overview of the IT Service Management (ITSM) process and ITIL's contribution to demonstrable IT service value. This sneak peek into the "Discover the Best Practices of ITIL v3" pre-conference seminar will give you a glimpse into what ITIL is, how ITIL fits with other best practice frameworks, and what others have done to define, document, and obtain a return on investment from ITIL.