Listen Up: The Howling Wind of Outrage
September 9, 2005
In our weekly 3000 NewsWire Podcast (MP3 file, 8 MB) we talk for about seven minutes about outrage, a familiar emotion in the current month. Today marks the original date HP was to report on the new date for its Technology Forum, postponed by one of the harshest modern-day natural disasters in US history. Harsh could describe the Computerworld response to HP's momentary caution about postponing the show: an editorial lambasts HP for having some of the most awkward relations with its users.
HP 3000 users know about HP's response, and some still muster outrage over the company's cancellation of its 3000 business. But a company that has migrated many other vendors' users has another point of view about vendor migration response. HP scored better than we expected when we interviewed Paul Holland of Transoft this spring. Have a listen to the podcast and see whether it might be time to put transition outrage aside — at least until HP is done making its 3000 decisions.