October 05, 2016
How to fail at mission-critical IT with 3000s
We recently tried to be helpful for a 3000 manager who was desperate to get an MPE/iX server back online in steady, reliable service. Our role was just to feed questions to the volunteer force of experts on 3000-L and then pass back answers to the manager. The experience led us to think about what any company should do to fail at using a 3000 for mission-critical service.
Be assured, following these helpful hints will ensure your 3000 cannot do its work.
- Do your support with someone who'll just help out from time to time. Save your support budget for your other servers that are mission-critical. Let the 3000 fend off errors with volunteer help.
- Let your inventory of spares of the 3000's moving parts take care of themselves. A power supply or a hot-spare CPU board takes up a lot of room; set aside space for more modern computer components. Someone will be able to find something soon enough when trouble comes up.
- When a software or network problem starts to occur, give the situation awhile to work itself out for a few months. Save your support budget for the time when things are crashing because they've gotten serious.
- When your support vendor bills you on your 3000, let that expense take the same place as less-critical services. This isn't a vaccine, after all. It's just support for mission-critical servers.
- Make it clear to your management you're saving money by using the 3000 in a mission-critical role. Reinforce the cost-effective nature of the use of MPE/iX by keeping the software on 15-year-old HP hardware.
- If No. 6 might raise attention you're using MPE/iX, keep the age and support matters internal to datacenter planning. A 9x9 with no support provider is a fine way to ensure the future.
If a 3000's performance is crucial to staying in business, then not doing any of Nos. 1-6 will be a better course for the health of your company as well as your career opportunities. Keeping the investment of MPE/iX applications in top shape is not simple these days. But not having a support expert on the budget, with a monthly retainer, makes success difficult to impossible. The factor of luck shouldn't be a part of your operational formula.
If a 3000 is crucial to a company's success, then a cost as small as $10 a day shouldn't be out of budget. Some 3000 support companies are glad to stay available these days for a nominal fee.
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